Bio Guest Tab

The Bio Guest tab displays a list of all of the guest stays that have been recorded for the household or organization. You can customize this list by using the gear to change the columns that are displayed and by clicking on the column headers to change the sort order that the stays appear in.

If you wish to see stays for a particular name within the household or organization rather than all stays, select Show Only above the list of stays and select the name whose stays you wish to view.

At the top of the tab, above the list of guest stays, you can see this guest's current credit balance, if any.

As you select a stay from the list, the details display below. Associated with each stay are 7 tabs with additional information about that stay:

  1. Stay Detail - general information about the stay, such as guest names, dates, stay type, occupant counts and waiting/request list history.
  2. Patient - name(s) with birthdates, diagnosis, and additional information about the patient(s) associated with this stay.
  3. Occupant - the names of the room occupants who were in the room at any time during the stay.
  4. Item - the items that were checked out during the stay.
  5. Other Services - the services that were used during the stay.
  6. Billing/Payment - the charges and payments for the stay.
  7. Room History - the day by day history of which room(s) the guests stayed in.

This tab includes the following buttons:

  1. Add - to add a new stay or to add an occupant, item, service, charge or payment to the selected stay.
  2. Edit - to make changes to the selected stay.
  3. Delete - to delete this stay.
    1. WARNING: a deleted stay cannot be recovered.
  4. List - to open the Waiting List or the Request List.
  5. Check In - to add details to the selected stay, indicating that the guest has arrived to check in.
  6. Depart - to update the selected stay to indicate the guest has departed. From here you calculate final charges and generate an invoice.
  7. Move Guest - to move the guest to a different room for the selected stay.
  8. Change Stay Type - to update the type for the selected stay.
  9. Guest Manager - to open the Guest Manager tab.
  10. Calculate Charge - to update charges for this stay.
  11. Transfer to Credit - to transfer a payment to a credit for a future stay. Note that you must be on the Billing/Payment tab for this to apply.
  12. Transfer Credit Balance to Gift - to make an existing credit balance into a gift from the guest. The guest must have a credit balance.
  13. Registration Letter - to create a registration letter for the guest for the selected stay. This opens the Create Mailing form where you select the Guest Registration template to use for the letter.